Last Updated: September 6, 2026

Welcome to Honey Bee Charcuterie Bar LLC (“Honey Bee,” “we,” “us,” or “our”). These Terms & Conditions govern the booking and provision of Honey Bee's catering and event services.

By submitting an inquiry, accepting a proposal, signing an agreement, or making a payment, the client (“Client,” “you,” or “your”) acknowledges and agrees to these Terms & Conditions.

SERVICES

Honey Bee provides mobile catering and culinary experiences, including charcuterie, mini pancakes, French crêpes, and related event services.

Depending on the experience selected, services may include our mobile catering cart, food preparation and service, customized cart styling, personalized vinyl details, event-themed stationery, fresh floral styling, and other enhancements.

Menus and offerings may be customized based on the Client's selected experience, event details, guest count, and preferences.

INQUIRIES, PROPOSALS & BOOKING

Submitting an inquiry does not guarantee availability or reserve an event date.

Honey Bee will provide a customized proposal based on the information provided by the Client and the services requested.

A booking is considered confirmed only after:

• The Client has accepted the proposal and signed the applicable agreement;

• The required 30% retainer has been received; and

• Any other required booking information has been completed.

The Client's exact event date, service time, location, selected services, and other applicable details will be specified in the signed agreement.

RETAINER & PAYMENT

A 30% retainer is required to reserve and secure the Client's event date.

The remaining balance is due 14 days before the scheduled event date.

Honey Bee reserves the event date once the required retainer and signed agreement have been received.

Payments are processed through our designated payment processor.

FINAL PAYMENT & GRACE PERIOD

The remaining balance must be paid no later than 14 days before the event.

Honey Bee provides a two-day grace period for outstanding final balances.

If payment has not been received after the grace period and the Client has not communicated with Honey Bee regarding the outstanding balance, Honey Bee reserves the right to cancel the booking.

Cancellation under these circumstances may result in the loss of the Client's retainer.

CANCELLATION & REFUNDS

Honey Bee understands that plans can change. Our cancellation policy is as follows:

Cancellation 60 or more days before the event:
The 30% retainer is eligible for a refund.

Cancellation less than 60 days before the event:
The 30% retainer is non-refundable. The remaining balance is not owed.

After final payment:
Once the final balance has been paid, all payments are non-refundable in the event of cancellation.

This policy applies regardless of the reason for cancellation, except where otherwise required by applicable laRESCHEDULING

A Client may request to reschedule an event within six (6) months of the original event date, subject to Honey Bee's availability.

Rescheduling is not guaranteed and must be approved by Honey Bee.

Once an event has been rescheduled, all payments made toward the event become non-refundable.

Any change in pricing resulting from the new event date, guest count, location, services, or other event details may result in additional charges.

CANCELLATION BY HONEY BEE

In the unlikely event that Honey Bee is unable to fulfill a confirmed booking due to circumstances within our reasonable control, we will make reasonable efforts to reschedule the event.

If rescheduling is not possible, Honey Bee will determine an appropriate refund based on the circumstances and payments received.

Honey Bee will communicate with the Client as soon as reasonably possible regarding any circumstances affecting a confirmed event.

GUEST COUNT & EVENT CHANGES

The Client is responsible for providing an accurate estimated guest count when booking.

If the final guest count is lower than the contracted number, the contracted price will remain unchanged because food, ingredients, materials, staffing, and preparation may be arranged in advance.

If the final guest count increases, additional charges may apply based on the additional guests and services required.

Changes to the event location, service time, menu, services, or other significant details may also result in additional charges and must be approved by Honey Bee.

TRAVEL FEES

Travel fees may apply to events located more than 20 miles from Honey Bee's applicable service area or starting location.

Any applicable travel fee will be communicated to the Client in the proposal or agreement before booking.

EVENT TIME & SERVICE DURATION

The exact event and service time will be stated in the Client's signed agreement.

Honey Bee's services will be provided during the contracted service period.

Any request to extend service beyond the contracted period may be subject to availability and additional fees.

VENUE ACCESS & REQUIREMENTS

The Client is responsible for ensuring that Honey Bee has reasonable and safe access to the event location for delivery, setup, service, and cleanup.

The Client is also responsible for obtaining any venue permissions or approvals necessary for Honey Bee to provide services.

If venue restrictions, lack of access, unsafe conditions, or other circumstances prevent Honey Bee from providing the agreed-upon service as planned, Honey Bee will work with the Client to determine a reasonable solution.

OUTDOOR EVENTS & WEATHER

For outdoor events, the Client is responsible for providing a suitable and reasonably safe environment for Honey Bee's team, cart, equipment, and food service.

If severe weather or unsafe conditions affect an outdoor event, Honey Bee may need to modify, relocate, postpone, or otherwise adjust the service.

Honey Bee will make reasonable efforts to work with the Client to find an appropriate solution.

FOOD ALLERGIES & DIETARY RESTRICTION

Clients must communicate known food allergies, dietary restrictions, or ingredient concerns to Honey Bee before the event.

Honey Bee will make reasonable efforts to accommodate disclosed dietary needs when possible. However, we cannot guarantee an allergen-free environment or prevent cross-contact.

Because ingredients may be prepared, stored, and served in an environment where other allergens are present, guests with severe or life-threatening allergies should exercise appropriate caution.

CART, EQUIPMENT & PROPERTY

All Honey Bee carts, equipment, décor, serving materials, and other property remain the property of Honey Bee unless otherwise agreed in writing.

The Client is responsible for providing a safe environment for Honey Bee's team and property.

The Client may be responsible for damage to Honey Bee property caused by the Client, guests, venue personnel, or other individuals associated with the event, except for ordinary wear and tear.

PERSONALIZED & ENGRAVED ITEMS

Personalized or engraved items are created specifically for the Client and may not be returned or refunded once personalization or engraving has been completed.

Custom engraved boards are non-refundable once engraving has begun or the item has been personalized.

PHOTOGRAPHY & VIDEO

Honey Bee may photograph or record events for portfolio, website, social media, advertising, and other promotional purposes only when the applicable Client permission has been provided.

Clients will have the opportunity to indicate their photography and video preferences through the inquiry or booking process.

If permission is not provided, Honey Bee will not use the applicable photographs or videos for promotional purposes.

COMMUNICATIONS & NEWSLETTER

Honey Bee may contact Clients regarding inquiries, proposals, bookings, payments, event details, and other service-related matters.

Clients may also choose to subscribe to Honey Bee's newsletter and promotional communications.

Marketing communications will include an option to unsubscribe.

LIMITATION OF LIABILITY

Honey Bee will make reasonable efforts to provide the services described in the Client's approved proposal and agreement.

To the extent permitted by applicable law, Honey Bee is not responsible for delays, interruptions, modifications, or inability to perform caused by circumstances outside our reasonable control, including severe weather, venue restrictions, emergencies, transportation issues, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

CHANGES TO THESE TERMS

Honey Bee may update these Terms & Conditions from time to time to reflect changes in our business, services, or applicable requirements.

The updated version will be posted on our website with a revised “Last Updated” date.

GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

CONTACT

Questions regarding these Terms & Conditions may be directed to:

Honey Bee Charcuterie Bar LLC
Orlando, Florida
Events@honeybeecharcuterie-orl.com